I made a mistake sending a Bizum. Can I cancel it?

Bizum has become the payment tool par excellence and we always use it. To half pay for a dinner with friends, to pay for a gift, to send the money you owe your brother for half paying for Netflix. But maybe in a hurry or because we are confused, we make a mistake. We send money to the wrong person. In that case, can Bizum be canceled? What can we do if we have made a mistake?

Although we are used to using Bizum and the best thing you can do is review all the characteristics of the transaction many times before completing it, you can take into account what happens if we make a mistake or what options there are if we want to cancel a Bizum because we have sent it to a person who is not

Always check

The first thing they advise you from Bizum is always review the movement we are going to make. It is not so important if we receive money but when making a shipment you must check everything well. One piece of advice they give you from the payment app is to verify that the data is correct from the verification screen.

But another essential tip to avoid mistakes is that you save the phone numbers of the users to whom you send money or those to whom you must send money. Save the contact to your phonebook first and then make the transaction from Bizum but this way you will avoid making a mistake by dialing a number when you are writing it in the app.

Can I cancel?

But if we have already made a mistake and have not followed these tips, the question you may have is: can I cancel the Bizum that I have made and cancel it? No. It cannot be cancelled. If we have sent a Bizum to someone, we can no longer do anything to recover the money if we have entered the number wrong or have simply entered the amount wrong. The only option we have in that case is contact the person in question and please ask for our money back with another Bizum. You can accept or refuse, it depends. And this is easy if you are a friend or trusted person, but it becomes complicated if you are a stranger or if you are a Bizum in a second-hand purchase transaction, for example. In that case we will only have to contact you and ask for the money to be returned to us, but nothing guarantees that we will be able to cancel it and receive it.

Another option that we can resort to is contact our bank. Money transfers in Bizum are immediate so generally little can be done but contact your bank to see what options or possibilities they offer you to recover the money you have sent to someone and how we can solve the error as soon as possible.

Obligation to return it?

If we receive a Bizum from a person we do not know or who was sent to us unexpectedly, are we obliged to return it? No, you really don’t have to do it but there are a number of recommended tips and guidelines that you should keep in mind if this happens. If you have received a Bizum from someone you do not recognize you should contact your bank to find out who the person was who made the shipment to you. Once you check it, it is recommended that you return it. To avoid problems. Or simply because it may happen to you and you want it returned to you at the time.

If we do not have the phone number of the person who created the Bizum for us, things get complicated. Someone can send us money because they have our phone number but we don’t know who sends it. In that case we can only hope that they realize the error and contact us to ask us to return it, if the person realizes it. Once they contact us, we can decide what to do although it is advisable to return the money and not take advantage of a person’s failure to keep something that does not belong to you.